Safe Transactions. Trusted Shopping.

Customers may make payments using the payment options made available during checkout. Depending on availability, these may include:

• Credit and debit cards.

• UPI and supported digital payment applications.

• Net banking.

• Other payment methods supported by our authorized payment gateway.

Available payment methods and applicable conditions will be displayed during the checkout process.

We aim to facilitate secure payment processing through appropriate payment service providers and payment gateway technologies. Online transactions may use security mechanisms such as encryption, authentication, and transaction verification, depending on the payment provider and selected payment method.

Customers are advised to complete payments only through the official checkout process available on our website.

An order will generally be considered successfully placed after the payment has been received or verified through the applicable payment system. Customers may receive order confirmation through email, SMS, or other available communication channels.

SkinDx Bioceuticals reserves the right to verify payment details and order information before processing or dispatching an order.

In certain situations, a payment may remain pending, fail, or appear as a debit in the customer's bank account without successful order confirmation.

Customers should verify their transaction status with their bank or payment provider before attempting another payment.

If an amount has been deducted but the order is not confirmed, customers should contact our support team with the transaction reference number and relevant payment details for verification.

Duplicate payments will be reviewed, and eligible excess payments will be handled through the applicable refund procedure.

Customers are responsible for maintaining the confidentiality of their payment credentials and account security information.

For their protection, customers should:

• Never share OTPs, passwords, PINs, or CVV details with anyone.

• Avoid making payments through suspicious or unauthorized links.

• Verify the website address before entering payment information.

• Use trusted devices and secure internet connections.

• Report suspected fraudulent transactions to their bank and our support team immediately.

SkinDx Bioceuticals will not request confidential banking passwords, UPI PINs, or OTPs through unsolicited calls, messages, or emails.

Online payments may be processed through third-party payment gateways, banks, or authorized financial service providers. Such providers may operate under their own security policies, privacy practices, and transaction terms.

SkinDx Bioceuticals does not independently control the complete functioning of third-party payment systems and is not responsible for interruptions caused by their technical infrastructure, subject to applicable laws and customer rights.

Approved refunds arising from eligible order cancellations, returns, duplicate payments, or other verified circumstances will be processed according to our Refund & Cancellation Policy.

Refunds will generally be initiated through the original payment method or another appropriate channel, where permitted. The time required for the amount to reflect in the customer's account may depend on the bank, payment gateway, or financial institution.

SkinDx Bioceuticals reserves the right to review, verify, hold, or cancel transactions that appear suspicious, unauthorized, fraudulent, or inconsistent with applicable security requirements.

Where necessary, additional verification may be requested before order processing. Appropriate action will be taken in accordance with applicable laws and regulatory requirements.

Product prices, applicable taxes, shipping fees, and other charges, where applicable, will be displayed during the shopping and checkout process.

Customers are encouraged to review the final order amount before confirming payment. Any applicable charges will be communicated through the website or checkout process.

For payment confirmation, failed transactions, duplicate deductions, refund status, or other transaction-related concerns, customers can contact our official support team.

Company: SkinDx Bioceuticals
Website: https://skindxbioceuticals.in

Email Addresses:

• contact@skindxbioceuticals.in

• info@skindxbioceuticals.in

• care.skindxbioceuticals@gmail.com

Contact Numbers:

• +91 88004 24431

• +91 99711 30431

Corporate Head Office:
122, Bhogal Road, Delhi – 110014

Branch Office:
Wellking Tower, Mayur Vihar Phase 1, Delhi – 110091

Grievance Officer:
122, Bhogal Road, Delhi – 110014

SkinDx Bioceuticals reserves the right to revise, modify, or update this Secure Payments & Transaction Guidelines Policy whenever necessary. Updated information will be published on our official website.

By making a purchase through our website, customers acknowledge that they have read and understood these payment and transaction guidelines.