Transparent Policies. Trusted Shopping.

Welcome to SkinDx Bioceuticals. These Terms & Conditions govern your access to and use of our website, online shopping platform, products, services, and related digital facilities available at www.skindxbioceuticals.in.

By accessing, browsing, registering an account, placing an order, or purchasing products through our website, you acknowledge that you have read, understood, and agreed to comply with these Terms & Conditions, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with any provision of these terms, you should discontinue using our website and associated services.

SkinDx Bioceuticals operates an online platform focused on skincare products, health supplements, and selected healthcare-related products. Our business activities include product marketing, sourcing, distribution, and strategic collaborations with manufacturing partners.

We aim to provide customers with a convenient, transparent, and reliable online shopping experience through appropriate product information, secure payment facilities, and organized order management.

All website transactions are subject to these terms and applicable laws and regulations in India.

By using this website, you represent that you are legally competent to enter into a binding contract under applicable Indian law.

Customers below 18 years of age may use the website only under the supervision and involvement of a parent or legal guardian, wherever legally permitted.

You agree to provide accurate, complete, and current information whenever you register, place an order, or communicate with our team.

Customers may be required to create an account to access certain website features, manage orders, maintain delivery details, and view purchase history.

You are responsible for:

• Providing accurate registration and contact information.

• Maintaining the confidentiality of your login credentials.

• Protecting your account from unauthorized access.

• Updating your account information whenever necessary.

• Informing us promptly if you suspect unauthorized account activity.

SkinDx Bioceuticals reserves the right to restrict or suspend accounts involved in fraudulent activity, misleading transactions, unauthorized access, or violations of these terms, subject to applicable law.

We make reasonable efforts to ensure that product names, descriptions, images, specifications, ingredients, packaging information, prices, and other details displayed on our website are accurate and updated.

However, actual product packaging, colour, appearance, labelling, or presentation may vary due to manufacturing updates, packaging revisions, or supplier changes.

Customers are advised to carefully review the product label, ingredients, directions for use, warnings, storage instructions, and other relevant information before purchasing or using any product.

Product images are provided for identification and illustrative purposes and may not represent every packaging variation.

All products displayed on our website are subject to availability and applicable selling conditions.

We reserve the right to modify, discontinue, restrict, or temporarily suspend the availability of any product without prior notice, subject to applicable law and existing customer obligations.

If a purchased product becomes unavailable after order placement, we will communicate the relevant information and arrange an appropriate resolution, including a refund where applicable.

All product prices displayed on the website are expressed in Indian Rupees (INR), unless otherwise specified.

Applicable taxes, delivery fees, handling charges, or other costs will be displayed or communicated during the checkout process, as applicable.

We make reasonable efforts to maintain accurate pricing information. In the event of a genuine pricing or technical error, we reserve the right to contact the customer for clarification and resolution before processing the affected order.

No customer will be charged an undisclosed additional amount without appropriate disclosure and consent.

Customers may place orders by selecting products, adding them to the shopping cart, providing delivery information, and completing the checkout process.

An automated order acknowledgement or payment confirmation does not necessarily constitute final acceptance of an order.

Orders may be subject to verification, stock availability, payment authorization, delivery feasibility, and applicable regulatory requirements.

SkinDx Bioceuticals reserves the right to decline or cancel an order where there are reasonable grounds, including suspected fraudulent transactions, inaccurate customer information, product unavailability, or regulatory restrictions.

Where payment has already been collected for a cancelled order, the applicable refund will be processed through the appropriate payment channel.

We may provide supported payment options through authorized third-party payment service providers, including online banking, UPI, debit cards, credit cards, and other available payment methods.

Customers must ensure that payment details submitted during checkout are accurate and authorized.

SkinDx Bioceuticals does not intentionally store complete card credentials or sensitive banking authentication information on its website. Payment processing is handled through applicable payment service providers.

We are not responsible for unauthorized transactions arising from customer negligence, compromised credentials, or third-party payment platform issues, except where liability is imposed upon us under applicable law.

We aim to process and dispatch confirmed orders within the estimated processing period communicated on our website.

Delivery timelines may vary depending on the customer's location, courier availability, weather conditions, logistics operations, public holidays, and other circumstances beyond our reasonable control.

Customers must provide accurate shipping details, including their full name, address, postal code, and contact number.

Any additional delivery attempt, address correction, or return-to-origin expense arising from incorrect customer information may be handled in accordance with our disclosed shipping policy and applicable law.

Returns, replacements, and refunds will be governed by our separate Return & Refund Policy.

Customers must review the applicable conditions before placing an order.

Requests relating to damaged products, incorrect deliveries, missing items, defective products, or other eligible issues should be submitted through our official customer support channels within the applicable reporting period.

Where a return or refund is approved, the resolution will be processed in accordance with the applicable policy and consumer protection requirements.

Nothing in these terms limits any statutory rights or remedies available to customers.

Products offered through SkinDx Bioceuticals may include skincare products, health supplements, and other healthcare-related items.

Product information available on this website is intended for general informational purposes and should not be interpreted as medical diagnosis, professional medical advice, or a substitute for consultation with a qualified healthcare professional.

Customers should carefully review product ingredients, usage instructions, precautions, warnings, and suitability before purchasing or using any product.

Individuals with allergies, existing medical conditions, pregnancy-related concerns, or those taking medication should consult an appropriate healthcare professional before using relevant products or supplements.

No product should be considered a guaranteed treatment or cure for any medical condition unless expressly permitted and substantiated under applicable law.

Customers agree to use the website only for lawful purposes and in accordance with these Terms & Conditions.

You must not:

• Use the website for fraudulent or unlawful transactions.

• Submit false, misleading, or unauthorized information.

• Attempt to access restricted website systems or customer accounts.

• Introduce malicious software, viruses, or harmful code.

• Interfere with website operations, security, or availability.

• Copy, reproduce, distribute, or commercially exploit website content without authorization.

• Use automated systems to collect website data without permission.

Any activity that compromises the security, functionality, or lawful operation of our website may result in appropriate restrictions or legal action.

All website materials, including company names, logos, trademarks, product descriptions, graphics, photographs, designs, layouts, text, website content, and other original materials, are protected under applicable intellectual property laws.

No person or organization may reproduce, modify, distribute, publish, or commercially use these materials without prior written authorization from the respective rights holder.

Unauthorized use of our intellectual property may result in legal proceedings under applicable laws.

Our website may contain links, integrations, or references to third-party services, including payment gateways, delivery partners, social media platforms, and external websites.

Such services operate under their respective terms, privacy policies, and service conditions.

SkinDx Bioceuticals does not control independent third-party websites and is not responsible for their content, security practices, availability, or service performance, except where liability arises under applicable law.

We respect customer privacy and aim to handle personal information responsibly.

Information collected during website registration, checkout, payment coordination, delivery, and customer support may be processed for legitimate business purposes, including order management, communication, payment verification, delivery coordination, and legal compliance.

Personal information will be handled in accordance with our Privacy Policy and applicable data protection laws.

Customers are encouraged to review our Privacy Policy to understand how their information is collected, used, stored, and protected.

SkinDx Bioceuticals shall exercise reasonable care in operating its website and facilitating online transactions.

To the extent permitted by applicable law, we shall not be responsible for indirect or consequential losses arising from temporary website interruptions, third-party service failures, unauthorized customer account access, or events beyond our reasonable control.

Nothing in these terms excludes or restricts liability that cannot legally be excluded or restricted, including applicable statutory consumer rights, liability for defective products, or other mandatory legal obligations.

Customers agree not to misuse our website or services in a manner that causes unlawful loss, damage, or liability to SkinDx Bioceuticals or its authorized representatives.

To the extent permitted by applicable law, customers may be responsible for losses and reasonable legal expenses arising directly from their fraudulent activities, unlawful conduct, or material violation of these terms.

This provision shall not override any rights or protections available under applicable consumer protection laws.

SkinDx Bioceuticals shall not be held responsible for delays or failures in performing obligations caused by circumstances beyond reasonable control, including natural disasters, floods, earthquakes, fire, epidemics, government restrictions, transportation disruptions, strikes, communication failures, or other unforeseen events.

We will make reasonable efforts to minimize the impact of such circumstances and communicate relevant information to affected customers.

We reserve the right to revise, update, or modify these Terms & Conditions to reflect changes in business operations, website functionality, product offerings, applicable laws, or regulatory requirements.

Updated terms will be published on our official website along with the revised effective date.

Customers are encouraged to review this page periodically. Continued website use after an update will be subject to the revised terms, to the extent permitted by applicable law.

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising out of website usage, online transactions, or these terms shall be subject to the jurisdiction of competent courts in the appropriate territorial jurisdiction, without prejudice to the customer's statutory rights and remedies under applicable consumer protection laws.

Nothing in this clause restricts a consumer from approaching an appropriate consumer commission or other competent authority where legally entitled to do so.

For complaints, concerns, product-related enquiries, order disputes, or other issues concerning our website and services, customers may contact our designated grievance support channel.

We will make reasonable efforts to acknowledge, review, and resolve complaints within the timelines prescribed under applicable law.

Company: SkinDx Bioceuticals

Website: https://skindxbioceuticals.in

Email: contact@skindxbioceuticals.in, info@skindxbioceuticals.in, care.skindxbioceuticals@gmail.com

Contact Number: +91 88004 24431, +91 99711 30431

Registered Business Address:

Corporate Head Office: 122, Bhogal Road, Delhi 110014

Branch Office : Wellking Tower, Mayur vihar 1, Delhi 110091

Grievance Officer: 122, Bhogal Road, Delhi 110014

These Terms & Conditions, together with the Privacy Policy, Shipping Policy, Return & Refund Policy, and other applicable website policies, constitute the terms governing the use of our website and associated online services.

If any provision is determined to be invalid or unenforceable, the remaining provisions shall continue to apply to the extent legally permissible.

For any clarification regarding these Terms & Conditions, product information, online orders, or business-related matters, please contact SkinDx Bioceuticals through the official communication channels published on our website.

SkinDx Bioceuticals

Committed to Quality, Innovation & Trusted Healthcare Solutions.

Thank you for choosing SkinDx Bioceuticals.